Your Comments Are Most Welcome
At Ware Presbyterian Village, your opinion is important in helping us to provide high quality of care. If you have suggestions that might assist us in improving our services, we welcome them. If you have compliments, we will be sure to share them with our staff. Please click on the Resident Satisfaction Survey that applies to you to submit your comments:
Independent Living
Assisted Living
Skilled Nursing Care
Presbyterian Senior Living LINK Line: If you are a resident or family member, your feedback is essential in ensuring that Presbyterian Senior Living services are meeting your expectations. Should an issue or concern arise, please contact the Department Director or Executive Director immediately. If you're still not satisfied, call our resolution line at 1-877-246-4744. Simply leave your name and phone number (including area code). We'll return your call within 48 hours and work with you to address the issues. We truly believe that You should LOVE where you LIVE. And we promise that we'll do everything we can to make sure of it.
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Corporate Staff Directory
If you have a question or concern please first talk to the appropriate Department Director or Executive Director at the community for their assistance. The following directory should be helpful if you want to talk with Presbyterian Senior Living corporate staff.
Presbyterian Senior Living
One Trinity Dr. East, Suite 201
Dillsburg, PA 17019
1-800-382-1385
Steve Proctor, CEO
717-502-8883
sproctor@presbyterianseniorliving.org
For Operations
Jim Bernardo, Senior Vice President, Operations
717-502-8885
jbernardo@presbyterianseniorliving.org
For Billing
Donna Casner
717-502-8922
dcasner@presbyterianseniorliving.org
For Clinical Issues
Louise Sobke
717-502-8892
lsobke@presbyterianseniorliving.org
For Volunteer Information
Laurel Shaffer
717-502-8871
lshaffer@presbyterianseniorliving.org
For Marketing
Victoria Hess
717-502-8891
vhess@presbyterianseniorliving.org
One Trinity Dr. East, Suite 201
Dillsburg, PA 17019
1-800-382-1385
Steve Proctor, CEO
717-502-8883
sproctor@presbyterianseniorliving.org
For Operations
Jim Bernardo, Senior Vice President, Operations
717-502-8885
jbernardo@presbyterianseniorliving.org
For Billing
Donna Casner
717-502-8922
dcasner@presbyterianseniorliving.org
For Clinical Issues
Louise Sobke
717-502-8892
lsobke@presbyterianseniorliving.org
For Volunteer Information
Laurel Shaffer
717-502-8871
lshaffer@presbyterianseniorliving.org
For Marketing
Victoria Hess
717-502-8891
vhess@presbyterianseniorliving.org
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